tailieunhanh - Transforming Negative Attitude

It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time” | MOTIVATION Topic 12: Transforming Negative Attitude Study Questions What Is a Negative Talk? Why Negative Talk Matters? The Nature of Negative Attitudes Are Catching (But So Are Positive Ones) Types of Negative Talk Accepting vs. Rejecting Narrowing vs. Expanding Victimized (bị bắt nạt) vs. In Charge Blaming (đổ lỗi) vs. Understanding Conflicting vs. Cooperating What Is a Negative talk? It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time” Why Negative Talk Matters? Reflecting employee’ s victim condition A conflict – oriented approach. Uncooperative spirit Leading others to accept frustrations blindly rather than try to improve them So negative attitudes will hurt all efforts of . | MOTIVATION Topic 12: Transforming Negative Attitude Study Questions What Is a Negative Talk? Why Negative Talk Matters? The Nature of Negative Attitudes Are Catching (But So Are Positive Ones) Types of Negative Talk Accepting vs. Rejecting Narrowing vs. Expanding Victimized (bị bắt nạt) vs. In Charge Blaming (đổ lỗi) vs. Understanding Conflicting vs. Cooperating What Is a Negative talk? It is the talk we do that puts down ourselves, others, or a situation; it is complaining about each other or events that take place in our lives. Read the Case in Point , page 159 “You just can’t win with the HR department. They always find some way to make it tough to collect on your travel expense claims” “There are no way to get this mailing out on time” Why Negative Talk Matters? Reflecting employee’ s victim condition A conflict – oriented approach. Uncooperative spirit Leading others to accept frustrations blindly rather than try to improve them So negative attitudes will hurt all efforts of manager to build motivation in workplace. The Nature of Negative Attitudes Are Catching (But So Are Positive Ones) Negative attitudes can spill over from one area to another. It can quickly destroy motivation in workplace. Someone who has a feeling of helplessness or victimization can quickly spread that sense to others. Nancy Adler (international dimensions of organisational behaviour) claims The Nature of Negative Attitudes Are Catching (But So Are Positive Ones) Because of its nature of catching, it is important to transform negative to positive attitude. Manager for instance should make positive spreading quickly as negative one to build motivation. A simple conversation or an open questioning techniques can shift negative to positive talk. To Recognize Negative Attitudes The way of talk determines what people want to say. A negative talking style also spreads that negative viewpoint to others To produce positive attitudes, people need to learn to recognize negative forms of attitude .

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• Transforming Negative Attitude
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