Kinh doanh - Marketing
Kinh tế quản lý
Biểu mẫu - Văn bản
Tài chính - Ngân hàng
Công nghệ thông tin
Tiếng anh ngoại ngữ
Kĩ thuật công nghệ
Khoa học tự nhiên
Khoa học xã hội
Văn hóa nghệ thuật
Sức khỏe - Y tế
Văn bản luật
Nông Lâm Ngư
Kỹ năng mềm
Luận văn - Báo cáo
Giải trí - Thư giãn
Tài liệu phổ thông
Văn mẫu
Giới thiệu
Đăng ký
Đăng nhập
Tìm
Danh mục
Kinh doanh - Marketing
Kinh tế quản lý
Biểu mẫu - Văn bản
Tài chính - Ngân hàng
Công nghệ thông tin
Tiếng anh ngoại ngữ
Kĩ thuật công nghệ
Khoa học tự nhiên
Khoa học xã hội
Văn hóa nghệ thuật
Y tế sức khỏe
Văn bản luật
Nông lâm ngư
Kĩ năng mềm
Luận văn - Báo cáo
Giải trí - Thư giãn
Tài liệu phổ thông
Văn mẫu
Thông tin
Điều khoản sử dụng
Quy định bảo mật
Quy chế hoạt động
Chính sách bản quyền
Giới thiệu
Đăng ký
Đăng nhập
0
Trang chủ
Kinh Doanh Marketing
Quản trị kinh doanh
Lecture Business driven technology: Chapter 4 - Paige Baltzan, Amy Phillips
Đang chuẩn bị liên kết để tải về tài liệu:
Lecture Business driven technology: Chapter 4 - Paige Baltzan, Amy Phillips
Minh Dân
118
22
ppt
Đang chuẩn bị nút TẢI XUỐNG, xin hãy chờ
Tải xuống
Chapter 4 - Measuring the success of strategic initiatives. The learning objectives for this chapter include: Compare efficiency IT metrics and effectiveness IT metrics, list and describe five common types of efficiency IT metrics, list and describe four types of effectiveness IT metrics, explain customer metrics and their importance to an organization. | CHAPTER 4 Measuring the Success of Strategic Initiatives LEARNING OUTCOMES 4.1 Compare efficiency IT metrics and effectiveness IT metrics 4.2 List and describe five common types of efficiency IT metrics LEARNING OUTCOMES 4.3 List and describe four types of effectiveness IT metrics 4.4 Explain customer metrics and their importance to an organization MEASURING INFORMATION TECHNOLOGY’S SUCCESS Key performance indicator – measures that are tied to business drivers Metrics are detailed measures that feed KPIs Performance metrics fall into the nebulous area of business intelligence that is neither technology, nor business centered, but requires input from both IT and business professionals EFFICIENCY AND EFFECTIVENESS Efficiency IT metric – measures the performance of the IT system itself including throughput, speed, and availability Effectiveness IT metric – measures the impact IT has on business processes and activities including customer satisfaction, conversion rates, . | CHAPTER 4 Measuring the Success of Strategic Initiatives LEARNING OUTCOMES 4.1 Compare efficiency IT metrics and effectiveness IT metrics 4.2 List and describe five common types of efficiency IT metrics LEARNING OUTCOMES 4.3 List and describe four types of effectiveness IT metrics 4.4 Explain customer metrics and their importance to an organization MEASURING INFORMATION TECHNOLOGY’S SUCCESS Key performance indicator – measures that are tied to business drivers Metrics are detailed measures that feed KPIs Performance metrics fall into the nebulous area of business intelligence that is neither technology, nor business centered, but requires input from both IT and business professionals EFFICIENCY AND EFFECTIVENESS Efficiency IT metric – measures the performance of the IT system itself including throughput, speed, and availability Effectiveness IT metric – measures the impact IT has on business processes and activities including customer satisfaction, conversion rates, and sell-through increases BENCHMARKING – BASELINE METRICS Regardless of what is measured, how it is measured, and whether it is for the sake of efficiency or effectiveness, there must be benchmarks – baseline values the system seeks to attain Benchmarking – a process of continuously measuring system results, comparing those results to optimal system performance (benchmark values), and identifying steps and procedures to improve system performance BENCHMARKING – BASELINE METRICS Comparing efficiency IT and effectiveness IT metrics for egovernment initiatives THE INTERRELATIONSHIPS OF EFFICIENCY AND EFFECTIVENESS IT METRICS Common types of efficiency IT metrics THE INTERRELATIONSHIPS OF EFFICIENCY AND EFFECTIVENESS IT METRICS Effectiveness IT metrics focus on an organization’s goals, strategies, and objectives and include THE INTERRELATIONSHIPS OF EFFICIENCY AND EFFECTIVENESS IT METRICS Security is an issue for any organization offering products or services over the
TÀI LIỆU LIÊN QUAN
Lecture Business driven technology (Business plug-in): Chapter 2 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Business plug-in): Chapter 21 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Business plug-in): Chapter 1 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Business plug-in): Chapter 18 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Business plug-in): Chapter 19 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Technology plug-in): Chapter 1 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Technology plug-in): Chapter 3 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Technology plug-in): Chapter 4 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Technology plug-in): Chapter 5 - Paige Baltzan, Amy Phillips
Lecture Business driven technology (Technology plug-in): Chapter 6 - Paige Baltzan, Amy Phillips
crossorigin="anonymous">
Đã phát hiện trình chặn quảng cáo AdBlock
Trang web này phụ thuộc vào doanh thu từ số lần hiển thị quảng cáo để tồn tại. Vui lòng tắt trình chặn quảng cáo của bạn hoặc tạm dừng tính năng chặn quảng cáo cho trang web này.