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Multi-Carrier Cellular at Louisville Baptist Hospital

Baptist Healthcare System, Inc. is one of the largest not-for-profit health care systems in Kentucky. Founded in 1924, Baptist Healthcare System, Inc. (BHSI) has been bringing advanced medical technology, modern facilities, and many of the region's most prominent physicians and medical professionals to the cities and communities of Kentucky for more than 70 years. The system owns five acute-care hospitals with more than 1,500 licensed beds in Louisville, Lexington, Paducah, Corbin and La Grange, and manages a 300-bed acute-care hospital in Elizabethtown | CASE STUDY CHALLENGE Baptist Healthcare System Inc. is one of the largest not-for-profit health care systems in Kentucky. Founded in 1924 Baptist Healthcare System Inc. BHSI has been bringing advanced medical technology modern facilities and many of the region s most prominent physicians and medical professionals to the cities and communities of Kentucky for more than 70 years. The system owns five acute-care hospitals with more than 1 500 licensed beds in Louisville Lexington Paducah Corbin and La Grange and manages a 300-bed acute-care hospital in Elizabethtown. To facilitate physician and staff communications within its million squarefoot Baptist Hospital East Baptist East in Louisville BHSI investigated all of the major providers of in-building cellular systems and deployed an InterReach Fusion solution. Based on its experience BHSI has now standardized on solutions for its facilities statewide. CASE STUDY CONNECTING OUTSIDE OF THE OR With a staff of 3 400 Baptist East offers emergency medicine as well as specialized services for women s health cancer heart orthopedics neurosciences emergency care rehabilitation sleep disorders occupational health and behavioral health including psychiatric and chemical dependency care. The 6-story structure was built in 1974 and has been enlarged over the years since. In 2004 BHSI corporate IT began planning to improve cellular coverage within the facility. We have a lot of anesthesiologists at our facilities and they were looking for a communications system that gave them immediate contact with other doctors and staff says Jim Laval manager of corporate IT at BHSI. Although the doctors carried pagers there was always a delay of a few minutes between sending the page and having the doctor respond by phone. Most doctors and staff had cellular phones from one of Louisville s three major carriers AT T Sprint Nextel and Verizon but coverage was poor inside the structure. A lot of the doctors had Nextel push-to-talk phones says .