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Summary of PhD thesis in Banking and Finance: The impact of service quality on customer satisfaction in motor vehicle owner civil liability insurance for the third person - Experimental research in Thanh Hoa province
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The thesis aims to improve service quality, increase customer satisfaction, promote voluntary behavior, voluntarily obey the law participating in motor vehicle civil liability for third parties. | Summary of PhD thesis in Banking and Finance The impact of service quality on customer satisfaction in motor vehicle owner civil liability insurance for the third person - Experimental research in Thanh Hoa province