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Lecture Operations management: Creating value along the supply chain (Canadian edition) - Chapter 6

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Chapter 6 processes and technology. This chapter includes contents: Discuss outsourcing decision factors, provide examples of process plans, and use break-even analysis for process selection; explain several tools for process analysis, including flowcharts and process maps; discuss the steps required to redesign a process to achieve breakthrough improvements; . | Lecture Operations management Creating value along the supply chain Canadian edition - Chapter 6